Contact Temply Studio
Helpful answers for your digital products.
Need help with a planner, CV template, download, or order? Send the details below and we will have the context needed to understand your question.
Tell us what you need
Start with the essentials.
Product name, order number, and the app or file you are using help make an order question easier to understand.
- Never send payment-card details or account passwords.
- Check the product page for formats and compatibility first.
- For download history, visit My Account.
Useful routes
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Frequently asked
Support guideBefore you send a message.
These answers cover the questions that most often need product or order context.
How do I access a digital product after purchase?
Use the download link provided after checkout or sign in to My Account to review available downloads. No physical item will be shipped.
Which software do I need?
Requirements vary by product. Check the product description for the included file formats and confirmed compatible software before purchasing.
What should I include in an order support message?
Add the email used at checkout, your order number when available, and the product name. Do not include payment-card details or passwords.
Can I return a digital download?
Digital products have specific return conditions. Please review the Returns Policy for the current terms, then contact us if your files are missing or damaged.