1. General Questions

Why choose Templystudio?

We believe that WordPress should be accessible to everyone for free. However, with premium themes and plugins, users often have to pay high prices for unnecessary costs such as advertising, technical support, or running a business. So we offer an alternative – sharing those products at a very reasonable and user-friendly price.

All plugins and themes provided by The Dev Kit are purchased directly from the developer's official website, either in the premium package or under the GPL license. This means that while we legally own the products, we have every right to re-share the software in a way that complies with the terms of the license.

YES. When you purchase a product from Templystudio, you will receive 1 year of completely free updates. After this period, if you want to continue receiving updates, simply purchase the product again.

Without updating, the product will still work normally and without any limitations. However, we always encourage you to update regularly to enjoy new features and ensure maximum security for your website.

If you can’t find a product using our website search, don’t leave — it doesn’t mean we don’t have it. There are still a lot of plugins and themes in our repository that haven’t been updated to the website yet. So don’t hesitate to contact us for the fastest and most accurate support.

If you find any errors on the website, please notify us via email or live chat with our support team. We appreciate and thank you for your valuable contribution.

If you still have questions after reviewing our FAQ section, feel free to reach out by submitting a contact form or sending us an email. We’re here to help!

2. Payment and download

How to download theme or plugin?

To download any product on the website, after you pay you will receive a download link via email.

We offer payment methods via stripe, paypal, pingpong. If you are unable to pay via internet banking or have any problems that prevent you from paying, please chat directly with our support team.

This is a rare occurrence — in fact, we have no record of any customers experiencing it. However, if it happens to you, don’t worry. Contact our support team immediately for the fastest and most efficient resolution.

3. Product Updates

How often will the product be updated when a new version is available?

We regularly check and update products as soon as possible, with an average time of 2-4 days. Currently, we are still working on optimizing the process to shorten the update time. If you find any products that have not been updated for a long time, please notify us so that we can promptly fix it.

If the website is not the latest version, you can send a request by clicking the Request button below each product or our email or leave a comment on the product and we will update the latest version for you as soon as possible.

NO. We do not provide license keys, so you will not be able to perform automatic updates via your WordPress admin. If you want to update your product, please visit our website to download the latest version and perform the update manually.

4. Installation and usage

The download file does not include documentation, demo data, plugins or PSD?

Some products are updated by us through the Envato API, so they only include the installation file without any documentation, demo data, or additional plugins. However, most developers provide detailed documentation on their official websites. You can easily access and find the information you need there.

This means that the file you are trying to upload is NOT a WordPress installation file. The download package may include documentation, plugins, demo data, or design files (PSD). So, unzip the downloaded package, then find the correct .zip theme file to install in your WordPress admin.

We DO NOT provide license keys (except for some special products).

Don't worry! License keys are only required if you want to receive technical support directly from the developer or use the automatic update feature. All products still work perfectly fine without a license. We recommend that you update your theme/plugin by downloading the latest version from Temply Studio and reinstalling it manually on your website.

You can ignore it. The product still works fully without the license key. The key is only needed if you want to receive technical support or automatic updates from the developer.

We encourage users to update themes/plugins manually whenever a new version is available.

In case any theme or plugin cannot be used without the key, please contact us for timely support.

5. Security & Warranty

Are all products on the website original?

YES. All products we provide are downloaded directly from the official developer and kept intact. We DO NOT distribute any products of unknown origin or modified, to ensure absolute quality and safety for customers.

All the themes and plugins we provide are open source. So you can check the downloaded files yourself to make sure they are CLEAN, free of malicious code or hidden ad code.

If you want to verify the safety of the product, you can use popular tools such as: Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus for WordPress, or check online with VirusTotal.

Among the malware scanners, some are from China (such as Jiangmin, Rising, Cyren) and Vietnam (such as Bkav). These tools often evaluate based on the presence of code segments such as eval, base64_encode/decode... However, the presence of these code segments does not mean malware. Many developers use them for legitimate purposes such as data packaging, decompression, font customization in CSS, etc. Therefore, software from China and Vietnam often warns of "malicious code" even though it is not, while other reputable security software does not give warnings. When checking on VirusTotal, the appearance of 1-2 warnings among more than 50 providers is normal and not a cause for concern. In this case, you can rest assured to continue using the product.

Please read the product description, features, and instructions carefully before purchasing. We do not guarantee or warrant that the product will function properly according to your specific purposes or expectations.

TheDevKit provides the product as is and does not interfere with the functionality. If you need to customize, integrate, or ensure compatibility with a specific system, please contact the product developer directly for exact advice.

6. License & DCMA

Where can I find the product key?

We do not provide license keys or activation accounts for any themes or plugins. However, all products on the website can be used with full features without entering keys or activation, ensuring a complete user experience.

All themes and plugins on the website work normally without a license key or activation account, so you can use them with complete peace of mind. In the rare case that the product cannot work, we promise to exchange it for another product or refund you.

For products that require a license to operate, we will activate it before providing it, ensuring you can use it immediately without any problems. If you are unsure about any product, do not hesitate to contact us for detailed advice.

If the product you are installing requires activation before use, please contact us. Our support team is always ready to help you quickly and easily overcome this step.

Oh, rest assured. All the products we provide are released under the GNU General Public License (GPL), which allows legal use, sharing, and customization. So you don't need to worry about any legal issues when using these products.

You can use all products purchased on the website forever, without time or number of installation limits.

UNLIMITED. You can install the product on as many websites as you want, there is no limit on the number.

You can consider using the plugin “WP Hide Plugin Updates and Warnings” to hide the product key prompts. This is a free plugin, popular in the WordPress community, and very easy to use.